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Privacy Policy for Moa Mansions

Moa Mansions (“we”, “us” or “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, store and secure personal information in accordance with the New Zealand Privacy Act 2020 (“Privacy Act”), and the Information Privacy Principles it contains.

Information we collect

We may collect the following types of personal information:

  • Contact information: name, postal address, email address, phone number

  • Project details: site address, build requirements, design preferences

  • Transactional information: payment details, invoices, contracts

  • Technical data: IP address, browser type, device identifiers

  • Marketing preferences: newsletter subscriptions, survey responses

How We Collect Information

  • Directly from you: when you complete contact or quote forms, sign up for newsletters, or correspond with us by phone, email or in person

  • Automatically: through cookies, web analytics (e.g. Google Analytics) and server logs when you visit our website

  • From third parties: where you have expressly authorized or where permitted by law (e.g. credit reference agencies, contractors)

Purpose of Collection and Use

  • We collect and use your personal information to:

  • Provide and manage our modular home design, construction, delivery and after-sales services

  • Respond to your inquiries and process quotes, contracts and payments

  • Send you marketing and promotional materials (with your consent)

  • Improve our website, services and customer experience

  • Monitor and analyse website traffic and usage

  • Meet our legal and compliance obligations

  • We will not use personal information for purposes other than those for which it was collected unless we have obtained your consent or are otherwise permitted by the Privacy Act.

Disclosure of Personal Information

  • We may disclose your personal information to:

  • Service providers and contractors: architects, engineers, transport carriers, subcontractors, IT and marketing providers

  • Professional advisors: legal, accounting or insurance consultants

  • Regulatory authorities: where required or authorised by law (e.g. local councils for building consents)

  • Third parties: if we sell or restructure our business; any transferee will be bound by this policy

  • We will always seek to minimise the information we provide and require recipients to maintain confidentiality and comply with the Privacy Act.

Data Security and Retention

  • We implement reasonable technical and organisational security measures to protect against unauthorised access, alteration, disclosure or destruction of personal information.

  • Information is retained only for as long as required to fulfil the purposes for which it was collected, to satisfy legal or accounting requirements, or to resolve disputes.

Cookies and Analytics

  • Our website uses cookies and similar technologies to:

  • Remember your preferences and settings

  • Analyse site usage and improve functionality

  • Deliver targeted marketing (where you have consented)

  • Most browsers allow you to refuse or disable cookies via their settings, but this may affect your ability to use certain features of our site.

Access and Correction

  • Under the Privacy Act you have the right to:

  • Access your personal information that we hold

  • Correct any errors or omissions in that information

  • To request access or correction, please contact us (see Section 10). We will respond to your request as soon as practicable and, in any event, within the timeframes set by the Privacy Act.

Privacy Complaints

  • If you have any questions or concerns about our handling of your personal information, please contact us:

  • Gary Doig
    Moa Mansions
    Email: info@moamansions.co.nz

  • If we are unable to resolve your complaint, you have the right to refer the matter to the Office of the Privacy Commissioner:
    Office of the Privacy Commissioner
    Website: www.privacy.org.nz
    Phone: 0800 803 909

Changes to This Policy

  • We may update this policy from time to time. The latest version will be posted on our website with an updated “Last updated” date. We encourage you to review this page periodically.

  • For any queries about this Privacy Policy or our privacy practices, please contact:
    Moa Mansions
    Email: info@moamansions.co.nz

  • For any queries about this Privacy Policy or our privacy practices, please contact:
    Moa Mansions
    Email: info@moamansions.co.n

 

 

By using our website or engaging our services, you acknowledge that you have read and understood this Privacy Policy.

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